Technology Help

PowerSchool Help Desk for Students and Parents/Guardians


Are you having PowerSchool issues?

Email the PowerSchool Help Desk - 

or scan this QR code



For more information visit the GPS PowerSchool website page



Computer Password Assistance

  • Call or email our Guidance Secretaries Mrs. Lake, 860-446-4203 or Ms. Mink, - 860-446-4204.

  • If you’ve recently changed either your Chromebook or Google Classroom password, please try your new password in the account you’re unable to access before calling the office. 

NOTE: If you’ve forgotten your password and make three attempts (guesses), you will be locked out of your account. You will need to wait a while and try again. 



Technology Issues

  • If you have camera, sound, or any quality issue with your school issued Chromebook, try logging out of all applications and then turn off your computer. Give it a minute or two and turn it back on. 

  • Plug in your computer! Many students are having trouble because they are letting the battery completely run out.