Technology Help

PowerSchool Help Desk for Students and Parents/Guardians

 

Are you having PowerSchool issues?

Email the PowerSchool Help Desk - pshelp@groton.k12.ct.us 

or scan this QR code

                                           

 

For more information visit the GPS PowerSchool website page

 

 

Computer Password Assistance

  • Call or email our Guidance Secretaries Mrs. Lake, hlake@groton.k12.ct.us 860-446-4203 or Mrs. Weber, sweber@groton.k12.ct.us - 860-446-4204

  • If you’ve recently changed either your Chromebook or Google Classroom password, please try your new password in the account you’re unable to access before calling the office. 

NOTE: If you’ve forgotten your password and make three attempts (guesses), you will be locked out of your account. You will need to wait a while and try again. 

 

 

Technology Issues

  • If you have camera, sound, or any quality issue with your school issued Chromebook, try logging out of all applications and then turn off your computer. Give it a minute or two and turn it back on. 

  • Plug in your computer! Many students are having trouble because they are letting the battery completely run out.