Parentsquare

What to do:  

1. Find the email from your school and click to get started, or:  
2. Go to parentsquare.com/signin (or install the ParentSquare app) and follow the prompts to sign up.
3. Use Google single sign-on, your email, or your phone number to set up your account. Your email/phone number must match contact details in the school’s database for this to work!
4. If your contact details aren’t recognized, contact your school administrator to get them added. After they update your information in their database, the new contact details will appear in ParentSquare after the next daily sync, and you will be able to create an account.

Note: After you are added to ParentSquare by your school, you will receive school communications even if you have not registered your account. However, you will need to register your account in order to participate in two-way communications and to access any confidential student-specific documents or forms.

1. Sign out of your ParentSquare account: click your name > Sign Out.
2. From the sign in page, http://www.parentsquare.com/signin, click Forgot Password under the password field.
3. Enter the email or mobile phone number associated with your account. 
4. You'll receive an email or text with a link to create a new password.

What to do:  

1. Log in to your main ParentSquare account.
2. If you have unverified contact information, you will see one or more contact cards under, “Action Required: Confirm Your Account Information.”
   Note: You can also click “Confirm Contact Info” on your Account page to start the process.
3. Confirm Email and/or Phone. A verification code will be sent to the email or phone number. Enter this verification code in ParentSquare to confirm.
4. Confirm Child(ren).
5. Confirm your name and school affiliations by clicking Yes, this is me.

If you are missing a child/school, it may be because:

• Your contact information is inconsistent across the school’s student information system.
• You have more than one ParentSquare account with different contact information.

What to do:  

• If you’re missing kids, schools or contact info in ParentSquare, first try confirming your account information (#2 above).
• If the information is still missing, you may want to try combining your existing accounts (#4 above).
• If neither of these steps are successful, please reach out to your school by clicking on the question mark icon in the top right corner of the site and selecting “Contact School.”

Do you want to have messages translated to another language? Are your messages showing up in the wrong language?

What to do:  

• If you are using the web browser: On your home page, click your name and select “My Account.” Then, select “Language Setting.”
• If you are using the mobile app: From your home screen, click the triple bar in the top left corner. Click on “Account,” then “Preferences,” then “Language Settings.”
• Select your preferred language and save.

ParentSquare allows users to customize their notifications based on notification type and select their preferred delivery method for each school.

You can choose between “instant” and “digest” notifications or choose to turn off notifications (excluding emergency alerts and notices). The “instant” setting will send all posts notifications in real-time. The “digest” setting sends direct messages, alerts, and time-sensitive posts instantly, but sends all non-time sensitive posts at the end of the day, reducing the number of notifications you receive daily. (We recommend the “digest” setting”.)

What to do:  

• If you are using the web browser: On your home page, click your name and select “My Account.” Then, select “Customize your settings” under Notification Settings.
• If you are using the mobile app: From your home screen, click the triple bar in the top left corner. Click on “Account,” then “Preferences,” then “Notification Settings.”